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SHIPPING & RETURNS

SHIPPING POLICY

​We take around 7-8 business days to get your order stitched and ready. Once shipped, you may receive your package through standard shipping in 8-10 business days.
For urgent orders & express shipping pls contact us via DM on Instagram or email.

RETURN & EXCHANGE POLICY

At Lovrgrl, all our products are made-to-order to ensure the perfect fit and minimize waste. As a result, we do not accept returns. However, we understand that sizing issues can happen, and we want you to feel confident in your purchase.
 

Exchange Policy

  1. If the product does not fit as expected, you may request an exchange for a different size.

  2.   Exchanges must be requested within 7 days of receiving your order.

  •  The product must be unused, unwashed, and in its original condition.

  • Customers are responsible for shipping the product back to us for exchange. Once received, we will process the exchange and ship the new size at no additional cost.


Non-Exchangeable Items

  •  Customized pieces or items tailored to specific measurements are not eligible for exchange.

  • How to Request an Exchange

  1. Email us at lovrgrl25@gmail.com with your order number and details of the size issue.

  2. Our team will guide you through the exchange process.

  3. Ship the item back to us within 5 days of receiving our confirmation.

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